At Ilhan Organic Skincare, we aim to deliver your orders promptly and efficiently. This policy outlines our shipping terms.

1. Shipping Destinations
We currently ship within Pakistan. Future expansions are planned.

2. Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
You will receive a shipping notification once your order is dispatched.

3. Shipping Rates and Delivery Estimates
Shipping charges are calculated at checkout.
Standard Shipping: 3-5 business days (delivery times may vary).

4. Order Tracking
You can track your order by clicking the track order button on top

5. Shipping Address
Ensure your shipping address is accurate and complete. We are not responsible for incorrect or incomplete addresses.

6. Shipping Delays
Delays may occur due to unforeseen circumstances. We will notify you of any significant delays.

7. Damaged or Lost Packages
Damaged Package: Contact us with your order number and a photo of the damage.
Lost Packages: Contact the courier with your tracking number, then reach out to us if unresolved.

8. Contact Information
If you have questions or concerns, contact us at:
Email: info@ilhanorganics.com
Phone: +92 331 3250590
Address: GulshanEMaymar, Karachi, Pakistan

Thank you for shopping with Ilhan Organic Skincare.